Sorca Privacy Policy
Effective date: November 6, 2026
This Privacy Policy explains how Adamant Media LLC, doing business as Sorca (“Sorca,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit sorca.ai, use the Sorca platform and dashboard, or work with us on AI search visibility (AEO), SEO, and reputation management services (together, the “Services”).
By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
1. Information we collect
Information you give us. Your name, work email, company name, role, website URL, and anything you send us through forms, call bookings, email, or support messages. Payments are handled by our payment processor; we do not store full card numbers.
Account and workspace data. Login details (managed by our authentication provider), workspace settings, team members you invite, and the brands, websites, competitors, prompts, and keywords you add or track.
Data from services you connect. If you choose to connect a third-party account, such as Google Analytics or Google Search Console, we receive the data described in Section 3. Connecting is optional, and you can disconnect at any time.
Brand visibility data. To measure how AI assistants and search engines describe and recommend your brand, we send prompts relevant to your brand to services such as ChatGPT, Perplexity, Claude, Gemini, and Google AI Overviews, and we record the publicly generated answers, citations, mentions, and sentiment. We also crawl the public pages of the websites you add.
Usage and device data. IP address, browser and device type, pages viewed, referring URLs, and timestamps, collected through cookies and similar technologies (see Section 6).
2. How we use information
Provide, operate, and maintain the Services, including dashboards, audits, reports, and content recommendations
Measure and report on your brand’s visibility in AI and traditional search
Communicate with you about your account, service delivery, billing, and support
Process payments
Secure the Services, prevent fraud and abuse, and fix problems
Improve the Services using aggregated or de-identified usage data (this never includes Google user data; see Section 3)
Send product updates and marketing emails, which you can unsubscribe from at any time
Comply with legal obligations
3. Google user data
Sorca lets you connect your Google account so you can see your website’s analytics and search performance inside Sorca. This section explains exactly what we access from Google and how we handle it.
What we access
With your permission, Sorca requests read-only access through these Google OAuth scopes:
Google service: Google Analytics; Scope: https://www.googleapis.com/auth/analytics.readonly; What we read: The Google Analytics accounts and GA4 properties you can access, and report data for the property you select, such as sessions, users, traffic sources (including visits referred by AI assistants), landing pages, and conversions
Google service: Google Search Console; Scope: https://www.googleapis.com/auth/webmasters.readonly; What we read: The sites you have verified in Search Console, and search performance data for the site you select, such as queries, pages, clicks, impressions, click-through rate, average position, and indexing status
Google service: Google sign-in; Scope: openid, email, profile; What we read: Your Google account name and email address, so we can show which Google account is connected
Sorca cannot create, change, or delete anything in your Google Analytics or Search Console accounts.
How we use it
We use Google user data only to provide and improve user-facing features in Sorca, specifically to:
Display your website traffic and search performance in your Sorca dashboard
Measure traffic referred by AI assistants and connect it to your AI visibility
Identify pages and search queries to prioritize for optimization
Include these metrics in reports for your workspace
How we store and protect it
OAuth access and refresh tokens are encrypted at rest and stored only on our servers. They are never exposed in your browser. Google data we retrieve is encrypted in transit (TLS) and at rest, and access is restricted to the systems that need it to provide the Services.
How we share it
We do not sell Google user data. We share it only:
With members of your Sorca workspace whom you have authorized to view it
With the service providers that host and process data on our behalf (listed in Section 5), only as needed to provide the Services and under confidentiality and data protection obligations
When required by law, or to protect the security of the Services
As part of a merger, acquisition, or sale of assets, with notice to you
AI processing
If Sorca’s AI features analyze your Google data to generate insights for you, that processing is done only to deliver those insights to you. We do not use Google user data to develop, improve, or train generalized artificial intelligence or machine learning models, and we only use AI providers under terms that prohibit them from training their models on it.
Limited Use disclosure
Sorca’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular:
We use Google user data only to provide or improve user-facing features that are prominent in Sorca’s interface.
We do not transfer Google user data to others except as necessary to provide or improve those features, to comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users.
We do not use or transfer Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising.
We do not allow humans to read Google user data unless we have your affirmative agreement to view specific data, it is necessary for security purposes (such as investigating abuse), it is necessary to comply with applicable law, or the data has been aggregated and anonymized for internal operations.
Disconnecting and deletion
You can disconnect Google at any time from your Sorca settings. When you do, we revoke our access with Google, delete your stored tokens immediately, and delete the Google data we retrieved within 30 days, except where we must keep it to comply with law. You can also remove Sorca’s access at any time from your Google Account at myaccount.google.com/permissions. Deleting your Sorca account deletes your Google data as well.
4. How we share information
We do not sell your personal information or share it for cross-context behavioral advertising. We share information only:
With service providers that help us run the Services (Section 5)
Within your workspace. People you invite can see the workspace’s data. If an agency manages your brand in Sorca, that agency’s authorized users can see your brand’s data.
For legal reasons, such as complying with a subpoena or protecting the rights, safety, and security of Sorca, our users, or others
In a business transfer, such as a merger or acquisition, with notice to you
With your consent
5. Service providers
We use trusted providers to operate the Services, including:
Provider: Supabase; Purpose: Database, authentication, and file storage
Provider: Vercel; Purpose: Website and application hosting
Provider: Stripe; Purpose: Payments and billing
Provider: Anthropic; Purpose: Powering Sorca’s AI features and analysis
Provider: Treg; Purpose: Search, SEO, and AI visibility data used to measure and report on your brand
These providers may process information only on our instructions and as needed to provide their services to us.
6. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, secure the Services, and understand how sorca.ai is used. You can control cookies through your browser settings. Blocking some cookies may stop parts of the Services from working.
7. Data retention
We keep personal information for as long as your account is active or as needed to provide the Services. If you close your account or ask us to delete your data, we delete it within 30 days of your request, unless we must keep certain information longer for legal, tax, or security reasons.
8. Security
We use administrative, technical, and physical safeguards to protect information, including encryption in transit and at rest, access controls, and least-privilege access for our team. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a breach that affects your information, we will notify you as required by law.
9. Your rights and choices
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Delete your information
Receive a copy of your information in a portable format
Object to or restrict certain processing
Opt out of marketing emails
To make a request, email admin@sorca.ai. We will respond, and complete any deletion request, within 30 days. We will not discriminate against you for exercising your rights.
California residents. We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act, and we do not use sensitive personal information for purposes that require an opt-out.
EEA and UK residents. We process personal information to perform our contract with you, based on our legitimate interests in running and improving the Services, with your consent (such as when you connect Google), or to comply with law. You may also lodge a complaint with your local data protection authority.
10. International transfers
Sorca is based in the United States, and our service providers may process information in the United States and other countries. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, for transfers.
11. Children
The Services are for businesses and are not directed to anyone under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or in the Services before they take effect. The effective date at the top shows when it was last updated.
13. Contact us
Adamant Media LLC, doing business as Sorca
Email: admin@sorca.ai
Website: sorca.ai